Shipping Policy

Last Updated: July 20, 2026

Thank you for shopping with us. Below you will find important information about our shipping process.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or public holidays.

During periods of high order volume, processing times may be slightly longer.

Shipping Time

Estimated delivery times are as follows:

• United States: 7–15 business days
• Canada: 7–15 business days
• United Kingdom: 7–15 business days
• Europe: 7–18 business days
• Australia & New Zealand: 8–18 business days
• Other International Destinations: 10–20 business days

Please note that these are estimated delivery times and are not guaranteed.

Shipping Fees

Shipping costs are calculated at checkout based on the destination and shipping method selected.

From time to time, we may offer free shipping promotions. Any applicable shipping offers will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number (where available).

Tracking information may take 24–72 hours to become active after shipment.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges, if applicable, are the responsibility of the customer unless otherwise stated at checkout.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided, please contact us as soon as possible. We will do our best to update the address before the order ships.

We are not responsible for packages that are lost or delayed due to incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

While we work with reliable shipping partners, delays may occasionally occur due to weather conditions, customs inspections, carrier issues, or other factors beyond our control.

If your package has not arrived within the estimated delivery period, please contact us, and we will assist in investigating the shipment.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include:

• Your order number
• Photos of the damaged package and product
• A brief description of the issue

We will review your request and arrange a replacement or refund if appropriate.

Contact Us

If you have any questions regarding shipping, please contact us through our Contact Us page or by email. Our customer support team will be happy to assist you.